This Indonesian customer, which was developed on the Google website, finally contacted the procurement manager of this company and got the contact information of the procurement manager after many phone calls. The customer feedback said that there were fixed suppliers, but we adhered to our company's service concept, analyzed the market situation and recommended the purchase time to the customer. In our perseverance, we moved the customers with our actions, and gradually the customers were willing to communicate with us. We learned that the customers were very interested in our silicon calcium coated core wire. Later, we introduced the silicon calcium coated core wire to the customers in detail, and showed them the production process and two ways of packaging through online video conference. Customers have a better understanding of our company. After that, we confirmed the product details with the customer through WhatsApp. After the customer made the request to us, we said that we could fulfill it, and the customer provided us with an opportunity to test the order.

In the end, we delivered the products on time according to the agreed delivery time, and the customer was very satisfied with the product quality and delivery service after receiving the goods. And said not only improve the quality of products, but also reduce the cost of production, hope to establish a long-term cooperative relationship with us.