The customers we shared this time is from India. And we knew that the Indian customer is a trader.The Indian customer said he needed 50 tons of silicon metal. We said our payment term is 30% advance payment, 70%balance payable against scanned copy of the B/L. The Indian customer said it was acceptable.
We contacted on WhatsApp, after knowing that the customer's specific requirements were in line with our company's products, we made a quotation to the customer, and the customer thought the price was a little higher. But after our explanation: Last month the price CIF to xxxx was **** USD/mt. Nowadays because of the price increasing of silica(Our raw materials), the price of our product increased about 40usd/mt. After checking with other suppliers, I believe you have found the same situation. So, the customer said he understood this.
After a period of communication, the customer finally decided to buy the goods from our company.